Terms of Service

Clear guidelines for using our website, shopping with confidence, and understanding the terms that apply to your SKYNIX LAB experience.

Welcome to SKYNIX LAB. These Terms of Service govern your access to and use of our website, online store, and related services.

By visiting our website or placing an order, you agree to these terms, subject to any rights that cannot legally be excluded.

Please read them carefully before using our store.

01. General Conditions

SKYNIX LAB operates an online store offering skincare and personal-care products.

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use our website or products for any unlawful purpose or in a way that violates these terms.

We reserve the right to refuse service, restrict access, or cancel transactions where there is a legitimate reason to do so, subject to applicable law.

02. Product Information

We aim to provide accurate descriptions, photographs, prices, ingredient information, and usage instructions for our products.

However, screen settings, lighting, photography, packaging updates, and other factors may cause minor differences in appearance. Product availability and packaging may change from time to time.

03. Skincare Information & Product Use

Information provided by SKYNIX LAB is intended for general informational purposes and does not replace professional medical advice, diagnosis, or treatment.

Individual skincare results may vary depending on skin type, sensitivity, routine, and other factors. Always follow the product's directions and applicable safety warnings.

Review the ingredient list before use. If you have known allergies, sensitive skin, or concerns about a product's suitability, consult an appropriately qualified healthcare professional.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice when necessary.

No product or website content should be interpreted as a guarantee of a particular skincare result.

04. Orders & Acceptance

Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.

We may need to contact you to verify order details, address availability issues, or resolve payment problems.

If we cannot fulfil an order, we will take appropriate steps to notify you and arrange any refund required under applicable law.

05. Pricing & Payments

Prices and applicable charges will be displayed through our online store and checkout. Prices, promotions, and product availability may change without prior notice, subject to applicable law.

The price applicable to your order will be the price shown at checkout when the order is placed, except where a correction is legally permissible and appropriately communicated.

You are responsible for providing accurate billing and payment information. Orders may be delayed or declined if payment cannot be verified or processed.

06. Shipping & Delivery

Shipping arrangements, estimated delivery times, and applicable charges are explained in our Shipping Policy.

Delivery estimates are not guarantees unless expressly stated otherwise. We will make reasonable efforts to fulfil orders and communicate material delivery issues.

Nothing in these terms excludes any rights you may have concerning delivery or non-delivery under applicable law.

07. Returns, Refunds & Cancellations

Returns, refunds, exchanges, and cancellation requests are handled according to our Return & Refund Policy and applicable law.

Please review that policy before placing an order.

Where a mandatory legal right conflicts with a provision of our policies, the applicable legal requirement will prevail.

08. Intellectual Property

Unless otherwise indicated, website content, including brand names, logos, text, product descriptions, graphics, photographs, and design elements, belongs to SKYNIX LAB or its respective rights holders.

You may view and use this content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit protected content without prior authorization, except where permitted by law.

09. Website Use

You agree not to:

• Use our website for unlawful or fraudulent activities.
• Attempt unauthorized access to our systems or accounts.
• Interfere with the website's operation or security.
• Submit malicious code or harmful material.
• Misuse our content, services, or intellectual property.

We may take reasonable steps to protect our website, customers, and business from misuse.

10. Third-Party Services & Links

Our website may use third-party services or link to external websites, including payment providers, delivery partners, and social media platforms.

These third parties may operate under their own terms and privacy policies.

SKYNIX LAB does not control every external service or website and is not responsible for its independent content or practices, subject to applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, SKYNIX LAB will not be liable for indirect or consequential losses arising from website use or product purchases where such liability may lawfully be limited.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in these terms removes mandatory consumer rights or remedies available under applicable law.

12. Changes to These Terms

We may update these Terms of Service when our business practices, services, or legal obligations change. Updated terms will be published on this page with a revised date.

Changes will apply as permitted by applicable law. Your continued use of the website after an update does not override any rights you may have under mandatory law.

13. Governing Law

These terms are subject to the laws applicable to the operation of SKYNIX LAB and the relevant transaction, without excluding any mandatory consumer protections that apply to you.

14. Contact Information

If you have questions about these Terms of Service, please contact the SKYNIX LAB team.

SKYNIX LAB · YOUR SKINCARE JOURNEY, MADE SIMPLER.